As risks and challenges are inevitable in life, it is necessary that every individual becomes equipped to handle such situations without panic. When you have a well-trained team in this sphere, the organizational challenges get addressed the best way. Assertiveness Skills and Dealing with Difficult Situations corporate training is designed to help employees and professionals develop the skills and confidence needed to handle challenging situations and communicate effectively in the workplace.

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Course Objective

  • Build assertiveness skills to express thoughts, feelings, and needs effectively.
  • Learn to handle difficult or challenging situations with confidence and composure.
  • Advance communication skills, including active listening and effective feedback.
  • Improve your ability to resolve conflicts
  • Enhance self-confidence and self-esteem in professional interactions.

Course Outline

  • Module 1: Overview of Assertiveness and Workplace Communication
  • Module 2: Better Understanding of Assertiveness Techniques
  • Module 3: Strategies to Deal with Difficulties
  • Module 4: More about Active Listening and Feedbacks
  • Module 5: Learning about Different Behavioural Styles