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Logistics & Supply Chain Management
CIVM – Certified International Vendor Management Professional
- Overview
- Course Outline
Course Methodology
The Certified International Vendor Management course uses a mix of presentations, questionnaires, case studies and group discussions.
Course Objectives
Upon completing this vendor management certification, participants will be able to:
- Select vendor/supplier as per organizational requirement
- Evaluate vendor/supplier performance as per organizational requirement
- Identify areas of improvement while engaging with suppliers throughout their lifecycle
- Reduce different types of risks associated with vendor management
- Control supply chain costs and maintain inventory levels
- Support procurement requirements by implementing vendor integration techniques
Target Competencies
- Vendor selection
- Supplier quality management
- Negotiations and cost analysis
- Supplier strategy
- Improve vendor relations
- Risk mitigation
Course Outline
Module 1 – Introduction to Vendor Management
- What is Vendor Management?
- Benefits of Vendor Management
- Challenges of Vendor Management
- Vendor Lifecycle Management
- Phases of Vendor Lifecycle Management
- Pillars of Effective Vendor Management
Module 2 – Vendor Management Process
- Selection of Vendors
- Contract Negotiation
- Vendor Onboarding
- Monitoring Vendor Performance
- Managing Risks
Module 3 – Contracts Management
- Effective Vendor Management Strategies
- Vendor Contract Management Process
- Evaluation of Bid Proposals
- Vendor Agreements
- Creating Effective SOWs
- Contract Risk Types
Module 4 – Vendor Relationships
- Managing Vendor Relationships
- Changing Controls Systems
- Escalation Management
- Effective ways to Negotiate with Vendors
- Dispute Resolution
Module 5 – Metrics
- Vendor Metrics
- Understanding Responsibility Assignment Matrix
- Vendor Scorecard
- Vendor Performance
- Balanced Scorecard (BSC)
- Improve Vendor Management Process
Module 6 – Risk Management
- Vendor Risks
- Risk Mitigation
- Overview
Course Methodology
The Certified International Vendor Management course uses a mix of presentations, questionnaires, case studies and group discussions.
Course Objectives
Upon completing this vendor management certification, participants will be able to:
- Select vendor/supplier as per organizational requirement
- Evaluate vendor/supplier performance as per organizational requirement
- Identify areas of improvement while engaging with suppliers throughout their lifecycle
- Reduce different types of risks associated with vendor management
- Control supply chain costs and maintain inventory levels
- Support procurement requirements by implementing vendor integration techniques
Target Competencies
- Vendor selection
- Supplier quality management
- Negotiations and cost analysis
- Supplier strategy
- Improve vendor relations
- Risk mitigation
- Course Outline
Course Outline
Module 1 – Introduction to Vendor Management
- What is Vendor Management?
- Benefits of Vendor Management
- Challenges of Vendor Management
- Vendor Lifecycle Management
- Phases of Vendor Lifecycle Management
- Pillars of Effective Vendor Management
Module 2 – Vendor Management Process
- Selection of Vendors
- Contract Negotiation
- Vendor Onboarding
- Monitoring Vendor Performance
- Managing Risks
Module 3 – Contracts Management
- Effective Vendor Management Strategies
- Vendor Contract Management Process
- Evaluation of Bid Proposals
- Vendor Agreements
- Creating Effective SOWs
- Contract Risk Types
Module 4 – Vendor Relationships
- Managing Vendor Relationships
- Changing Controls Systems
- Escalation Management
- Effective ways to Negotiate with Vendors
- Dispute Resolution
Module 5 – Metrics
- Vendor Metrics
- Understanding Responsibility Assignment Matrix
- Vendor Scorecard
- Vendor Performance
- Balanced Scorecard (BSC)
- Improve Vendor Management Process
Module 6 – Risk Management
- Vendor Risks
- Risk Mitigation