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IATA Aviation
IATA certifications open the gateway to a world of opportunities across the Aviation, Travel and Tourism industry. Choose from our extensive set of IATA training programs – Cabin Crew, Passenger Ground Services, Airport Ramp Services, Foundation in Travel and Tourism and build an exciting career in aviation and travel.
IATA Airport Ramp Services
Course Methodology
The IATA AIRPORT RAMP SERVICES training course utilizes a variety of individual and team exercises, assessments, videos and group discussions.
Course Objectives
Upon completing the course, participants will be able to:
- Define the ground operations working environment
- Understand the standard ramp operations terminology
- Describe the various departments of an airport and how they function together
- Discuss basic safety and security for efficient operations and the definite procedures for key aircraft ground servicing tasks
- Use the IATA Airport Handling Manual and Ground Operations Manual Standards effectively
Target Audience
The IATA Airport Ramp Services program is designed for anyone interested in pursuing a career with an airline or ground service provider and anyone recently recruited in the airline, airport and ground handling.
Target Competencies
- Airport Ramp Services
- Aircraft characteristics & turnaround plan
- Handling Ground Service Equipment
- Standard Operating Procedures
- Airside Safety
- Ramp Security Awareness
Introduction
The IATA Airport Ramp Services is a comprehensive training program that incorporates the fundamentals of aircraft servicing and ground handling in airport ramp services. The program is designed to prepare airline professionals for a successful career in the ramp.
Module 1: Introduction to Airport Ramp Services
- The world of airport ramp services
- Understanding the context
- The airline industry today
Module 2: How an Airport Works
- Introduction to airport
- Airport personnel
- Proceeding passenger and baggage
- Freight
Module 3: Aircraft Ground Handling
- About the aircraft
- Aircraft turnaround plan
- Ground Service Equipment
- Aircraft Turnaround Process
Module 4: Aircraft Loading and Unloading
- Principles of weight and balance
- Load planning
- Loading and unloading
- Narrow-body aircraft
Module 5: Wide-bodied, containerized aircraft and dangerous goods
- Loading wide-bodied aircraft
- Handling dangerous goods
Module 6: Catering
- Catering services
- Procedures for delivery
- De-catering and catering aircraft
Module 7: Other Ground-Handling Services
- Types of aircraft cleaning
- Cabin cleaning
- Potable water servicing
- Lavatory servicing
- Exterior cleaning of aircraft
- De-icing
Module 8: Airside Safety
- Safety airside
- Your safety
- Safety precautions
- Emergencies
- Aircraft damage reporting
Module 9: Security
- Airport security
- Security procedures
Module 10: Future in the Industry
- Air ramp services: Future trends
- Your future: Landing a job in aviation
Course Methodology
The IATA AIRPORT RAMP SERVICES training course utilizes a variety of individual and team exercises, assessments, videos and group discussions.
Course Objectives
Upon completing the course, participants will be able to:
- Define the ground operations working environment
- Understand the standard ramp operations terminology
- Describe the various departments of an airport and how they function together
- Discuss basic safety and security for efficient operations and the definite procedures for key aircraft ground servicing tasks
- Use the IATA Airport Handling Manual and Ground Operations Manual Standards effectively
Target Audience
The IATA Airport Ramp Services program is designed for anyone interested in pursuing a career with an airline or ground service provider and anyone recently recruited in the airline, airport and ground handling.
Target Competencies
- Airport Ramp Services
- Aircraft characteristics & turnaround plan
- Handling Ground Service Equipment
- Standard Operating Procedures
- Airside Safety
- Ramp Security Awareness
Introduction
The IATA Airport Ramp Services is a comprehensive training program that incorporates the fundamentals of aircraft servicing and ground handling in airport ramp services. The program is designed to prepare airline professionals for a successful career in the ramp.
Module 1: Introduction to Airport Ramp Services
- The world of airport ramp services
- Understanding the context
- The airline industry today
Module 2: How an Airport Works
- Introduction to airport
- Airport personnel
- Proceeding passenger and baggage
- Freight
Module 3: Aircraft Ground Handling
- About the aircraft
- Aircraft turnaround plan
- Ground Service Equipment
- Aircraft Turnaround Process
Module 4: Aircraft Loading and Unloading
- Principles of weight and balance
- Load planning
- Loading and unloading
- Narrow-body aircraft
Module 5: Wide-bodied, containerized aircraft and dangerous goods
- Loading wide-bodied aircraft
- Handling dangerous goods
Module 6: Catering
- Catering services
- Procedures for delivery
- De-catering and catering aircraft
Module 7: Other Ground-Handling Services
- Types of aircraft cleaning
- Cabin cleaning
- Potable water servicing
- Lavatory servicing
- Exterior cleaning of aircraft
- De-icing
Module 8: Airside Safety
- Safety airside
- Your safety
- Safety precautions
- Emergencies
- Aircraft damage reporting
Module 9: Security
- Airport security
- Security procedures
Module 10: Future in the Industry
- Air ramp services: Future trends
- Your future: Landing a job in aviation