Quality is the priority for the customers when they choose a product/service. As the competition in the market has increased phenomenally, organizations are striving to improve quality at any cost. It is not easy to nurture a culture of continuous improvement in your organization. It requires deliberate efforts from the part of your team to assess the risks and look for areas of improvement. The Certification in Quality Management and Risk Assessment will help you to understand the Quality Management Systems (QMS) and ISO standards.


The course is suitable for QA/QC Executives, Senior Managers, Business Unit Leaders, Regional Heads, Risk Managers, Enterprise Performance Managers, Strategy Managers and anyone else who wants to gain a fundamental understanding of Quality Management and Risk Assessment. The participants will receive an international certification from the Chartered Institute of Logistics and Transport (CILT), UK.

Course Outline

Quality Management

  1. Basic concepts of Quality
  2. An introduction to Quality Management
  3. Understanding a Quality Management System (QMS)
  4. The significance of ISO standards, guidelines, and requirements
  5. Over of the ISO 9000 series of standards
    • ISO 9001:2015
    • ISO 9000:2015
    • ISO 9004:2018
    • ISO 19011:2018
  6. Seven (7) Quality Management principles of ISO 9000:2015 QMS
  7. Benefits to organizations for implementing a QMS

Risk Assessment

  • Understanding Risk
  • Hazard identification
  • An introduction to controls
  • Risk registers
  • Risk assessment and analysis
  • An introduction to ISO 31000


Dr. Sathya Menon

Dr. Sathya Menon is a trailblazer in logistics and supply chain education in the Middle East. He has 25 years of experience (including consulting and training) in the field of Logistics, Supply Chain Management and Purchasing. He has worked with various MNCs like Ericsson, Compaq and large conglomerates like Samtel, Al Futtaim helping them to expand their Supply Chain operations. He has personally trained more than 25,000 professionals in the field of Logistics, Procurement and Supply Chain.


  • PhD in Logistics and Supply Chain Management
  • MBA in Supply Chain Management
  • MBA in Materials Management
  • FCIPS – Chartered Fellow of the Institute of Purchasing and Supply (CIPS – UK)
  • FCILT– Chartered Fellow of the Institute of Logistics and Transportation (UK)
  • Executive Program in Artificial Intelligence – Future and Impact on Business Strategy – From MIT Sloan School of Management
  • Certified SAP Consultant for Supply Chain Management from SAP, Germany
  • FCMI – Fellowship from Chartered Management Institute (CMI), UK
  • Certified Purchase Manager (CPM) from Institute of Supply Chain Management (ISM) , USA
  • Certified International Supply Chain Manager (CISCM) from International Purchasing and Supply Chain Management Institute (IPSCMI), USA
  • Certified International Commercial Contracts Manager (CICCM) from from International Purchasing and Supply Chain Management Institute (IPSCMI), USA
  • Certified International Professional Training Consultant (CIPTC) from American Certification Institute (ACI), USA
  • Certified Professional Purchasing Manager (CPPM) from American Purchasing Society (APS), USA
  • Certified Purchasing Professional (CPP) from American Purchasing Society